Frequently Asked Questions

What is Sunday Frames?

Sunday Frames are handmade keepsake frames designed to display meaningful jewelry, moments, and memories. Each one is crafted with care using real wood and intentional design.

Sunday Frames Privacy Policy

At Sunday Frames, we respect your privacy and are committed to protecting the information you share with us. This policy explains what we collect, how we use it, and your rights regarding your data. Information We Collect We collect personal information when you: Place an order (name, email, shipping address, payment method) Subscribe to our newsletter Fill out a contact form or communicate with us directly We may also use cookies or similar tracking tools to gather anonymous usage data (e.g., which pages are visited, time on site) to help us improve our website experience. How We Use Your Information We use your information to: Process and ship your orders Send order and shipping updates Respond to customer inquiries Share product news, restocks, and promotions (only if you opt in) Sharing & Security We do not sell or rent your personal information. We may share limited info with third-party providers (such as payment processors or email marketing tools), strictly to fulfill your purchase or communication needs. We use SSL encryption and secure payment gateways to protect your data. Your Rights You may: Opt out of marketing emails at any time Request access to or deletion of your personal data by contacting us at hello@sundayframes.com Updates to This Policy We may update this policy from time to time. Any changes will be posted here with an updated effective date. Still have questions? Email us at hello@sundayframes.com

Whats Size are the Frames?

Our debut frame is 3.25” x 7.5” with a 2” x 6” glass display area, perfect for showcasing necklaces, rings, or small notes.

How Do I Display My Jewelry in the Frame?

Each frame comes with built-in components (like a peg or divot) to rest or hang necklaces and rings securely inside the display area.

What Materials are Used?

We use natural wood (like soft maple or poplar), eco-friendly paint finishes, and clear, durable acrylic for the insert.

Are These Made by Hand?

Yes, every frame is handmade with love in small batches—making each one unique.

How Often do you Restock?

Because of the handmade nature, restocks happen in limited quantities. Sign up for our email list to get early access to new drops!

How Do I Find Out About Launches and Restocks?

Follow us on Instagram and sign-up for our email list to find out when we launch new products and restock your favorites.

Can I Request a Custom Frame or Message?

We don’t offer full custom orders yet, but we’re always exploring personalization options. Let us know what you’d like to see!

Do You Ship Internationally?

Currently, we ship within the U.S. only. Stay tuned for future updates!

What’s Your Return Policy?

All sales are final, but if your frame arrives damaged, we’ll make it right. Please reach out within 7 days of delivery.

How Can I Contact You?

You can reach us anytime at hello@sundyfr or DM us on Instagram @sundayframesco.